The Business Analyst/Quality Assurance Analyst collaborates with business users and the technical team to translate user requirements into high-level system specifications, develop and coordinates user testing, and assists in training and implementation of new systems or system enhancements. They also support the planning, design and execution of Guidewire ClaimCenter/ application testing.

Responsibilities and Duties

  • Gathers, analyzes and documents user needs and requirements and assists technical staff in translating the requirements into systems specifications
  • Assists with the project in facilitating and formulating a solutions path
  • Analyst will elicit actual needs of the stakeholders and align the needs of the business units with the technological capabilities
  • Participates in project status meetings including documenting and distributing meeting minutes
  • Coordinates and assists all aspects of implementation including user training as well as producing user procedures and documentation
  • Design and develop test cases, test scripts and validation processes based upon system requirements and functional specifications in an agile software development environment
  • Conducts and coordinates post-implementation testing and routine proactive follow-up with business units to ensure a quality product and high level of functionality is achieved
  • Provides daily support for Claims business units including providing technical guidance, troubleshooting software issues, and working with the Claims Staff to ensure the business goals and needs are met for the business units
  • Assist in some project management responsibilities
  • Assist in the troubleshooting of technical and functional issues with various business initiatives

Qualifications and Skills

  • Bachelor’s Degree in Computer Science, Business Systems or equivalent experience
  • 3 years of Business Analyst and/or Quality Assurance Analyst experience with a working knowledge of the Company’s primary systems
  • Previous insurance related experience preferred

*Solü Technology Partners provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.