Applications Specialist – Phoenix, AZ (contract)

**No 3rd Parties**

The Applications Specialist provides administration, configuration, Tier 2 & 3 level support and maintenance of the Accela Civic Platform enterprise application. This position will interact directly with internal and external stakeholders to provide a high level of service and application availability.

Duties:

  • Performs technical work of considerable difficulty in planning, coordinating and executing application activities and projects that directly affect the day to day operations of the business.
  • Keeps all assigned enterprise applications operational, up-to-date and optimized by recommending and drafting standards, policies and procedures that promotes a sustainable enterprise application environment.
  • Performs application maintenance and updates as specified by vendors and industry standards; work includes use of a variety of management, development and support tools for the various enterprise applications.
  • Performs implementations, configuration, enhancements, modifications and documentation for permit and licensing applications.
  • Provides support functions and issue resolution for existing enterprise level applications through effective communication orally and/or in writing.
  • Elicits and analyzes requirements of relevant application and project work by participating in design sessions with stakeholders, project managers, business analysts and team members.
  • Creates knowledge base articles describing troubleshooting steps and procedures.
  • Provides training on application enhancements, configuration, modifications, integration, new features application, and best practices.
  • Performs special projects, including system integration, software development, workflow configuration, application configuration and application upgrades.
  • Analyzes and resolves performance problems including application, database and system related issues.
  • Demonstrates experience in project management, managing third-party vendors, and results-oriented collaboration among project stakeholders.

REQUIRED:

  • Working knowledge of Microsoft Office
  • Experience in Version Control Software (source code management)
  • Two (2) years of prior Tier 2 or 3 support experience of enterprise applications
  • HS Diploma

DESIRED:

  • Direct configuration and support experience for Accela Land management
  • Working experience with Client Relationship Management tools  
  • Working experience with Microsoft Team Foundation Server (TFS) / Azure DevOps Server
  • Microsoft SQL Server management, reporting, troubleshooting and SQL optimization techniques
  • Four (4) years of professional-level application configuration and support experience
  • Three (3) years of demonstrable experience with JavaScript

 “The difference is you and it starts with Solu”

Solu Technology Partners has been an IT staffing and service provider since 1995. While our approach has shifted over time to meet the evolving needs of the IT landscape, our values have not. We put integrity first believing it to be the foundation of any successful business relationship; and it starts with your very first point of contact. We want to be part of YOUR career development and we understand the importance of finding a position that offers you challenge and growth.

Solu has strategic partnerships with clients whose values align with our own, in industries from manufacturing to healthcare and some that have secured spots on Fortune’s list of 100 Best Companies to Work For. As an elite member of the Solu team, you can expect a long-term rewarding relationship that endures the constant change of the technology workplace. We look forward to adding you to the equation.



Please submit your resume today.

*Solü Technology Partners provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.

Job Details

Location

Phoenix, Arizona

Category

Software/Applications

Duration

24 Weeks

Employment Type

C
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